We started working with Neil and his company SpaYse in the summer of 2014. At the time the remit was to help us recruit a new front of house F & B team for the launch of The 108 Brasserie and Bar @ our Marylebone property. The quality of the candidates Neil’s team brought to the operation allowed us to really propel the space forward and two years later the space has become a vibrant destination restaurant at the centre of the Marylebone Village. From this success we engaged Neil and his team to look after the recruitment for the three London properties and over the past 18 months they have recruited all levels for us from General Manager to Kitchen Porters. It was a big leap for our business to engage an outside recruitment service but the level of personnel SpaYse has attracted to The Doyle Collection has mirrored our drive to become London’s finest luxury boutique hotel group. The integration of the SpaYse recruitment team with our own HR teams has also allowed us to understand that our people culture is at the for-front of our customer service. The success in recruiting the right people has meant the luxury brand we offer and the standards we set are achievable each and every day and this has allowed us to continue the legacy of The Doyle Collection.
The Psychology behind Emotional Intelligence in Leadership Emotional Intelligence by definition means ‘the capacity to be aware of, cont...Read More