Guest Relations Manager

Job Information

  • Permanent
  • London
  • Up to £40000 per annum + £5,000 on service charge GBP / Year

Job Details

Guest Relations Manager

Salary up to £40,000 per year plus £5,000 on service charge

Things to know:

  • Luxury serviced apartments
  • 40 hours per week

Things you will be doing as a Guest Relations Manager:

  • Report to the FOH Manager
  • Duty Management shifts, Evenings and Weekends
  • Looking after the VIP guests
  • Ensuring the highest customer satisfaction
  • Handling complaints, resolving issues and receiving feedback from customers
  • Regular checks on guest satisfaction

You will be a great fit if you:

  • Have experience in a similar role in a luxury hotel
  • Are an excellent communicator.
  • Have excellent organisational skills
  • Are good at engaging with clients
  • Have a strong, guest-focused mentality.

LEGAL REQUIREMENTS

In line with present UK working requirements, all candidates are required to provide proof of eligibility to work in the UK.

Spayse’s undertaking is as a recruitment agent in this role and is bound by the requirements requested by our client.

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