+44 (0) 203 011 0550

Complaints Procedure

SpaYse International, including its sub-divisions, provides a professional service to all our candidates and clients. We will listen to both positive comments and critical complaints and use them to improve our service.

A complaint is classified as any written or spoken expression of dissatisfaction with any of the services we provide. At SpaYse International we take all comments, feedback and complaints seriously.

We aim to:

  • Deal with comments, feedback complaints openly, promptly and honestly
  • Try to resolve complaints amicably as soon as possible
  • Learn from complaints to improve our services

Dealing with your complaint all our staff will be courteous, polite and helpful. In the unlikely event that you should need to make a complaint please contact Mr Neil Graham, the Managing Director.

Write to Neil @ SpaYse Ltd,
1 Royal Exchange Avenue,
London, EC3V 3LT

Telephone: +44 (0) 203 011 0550
Or E-mail: neil@spayse.com

Should you choose to register your compliant on the telephone; SpaYse International will endeavour to resolve your complaint immediately. Alternatively, if you opt to write to us with your concerns we will respond promptly, usually within five working days of receipt of your correspondence.

SpaYse International
1 Royal Exchange Avenue